Social Security Administration

Im impressed!! Had to go in to change my name after getting married. I had a 9am appointment and was in my car leaving at 9:10. Easy, quick and professional service. Much better than I ever expected from a government office.

Here is your text polished for clarity and grammar while keeping your message exactly the same: ⸻ I scheduled an appointment because walk-ins are not allowed, and the earliest appointment was two weeks out. When my number was called to Window 3, the representative did not allow me to ask any questions. What frustrated me even more was that the rep did not try to process the direct deposit while I was there, even though it likely would have gone through. Instead, I was sent away, and later the rep left a message saying the direct deposit did not go through. Now I have to make another appointment and wait again, all because the rep refused to allow questions and didn’t try to handle the issue during my visit. After waiting two weeks, this was very disappointing. .

I showed up on a day where the line wasn't around the building. I walked in & was assisted by the security guard to get a #. He also allowed me to sit as I wear a knee support & am a senior. I was summoned & I met Jessica. She was most helpful with a variety of questions. She was friendly & patient, in addition to being extremely knowledgeable. I was in & out in about an hour. BEST experience I've ever had at a government office! Thank you Jessica!

I had an appointment and everything went way better than expected. I had filled out my appointment online, so I was in and out in ten minutes. This location is clean and quiet, and the person who helped me was great.

This location no longer does walk-ins. It’s by appointment only due to the government shutdown. But the security guard was nice to explain it.

I had an appointment and walked in 15 minutes early. The security guard noticed that I walked in looking around. He immediately approached me and instructed me to check in on the kiosk. The process was super easy, sat down and my number was called almost immediately. The agent (Araceli) was super friendly and extremely helpful. Not sure why there are multiple bad reviews, take a breath people and chill. Treat people the way you would want to be treated.

We made an appointment. When we arrived, everything went smoothly, 20 min later we were out of the door. Very professional employees, they treated us courteous and provided all the information needed.